
How do I return an item? How To Return An Item Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. FireCrystals 2104 Vanderlip Court, Ste. E Paso Robles, CA 93446 Return Exceptions Merchandise that has been used or altered will not be accepted for return or exchange without prior approval. Restocking Fee Exchanges If the item is the wrong color or size you may return the item for a refund and/or different size or color but you still will have to pay return shipping unless it was a shipping error on our part. |